Know-how that does not leave with a person
The assistant knows how the building works from the documentation, not just two people.
Module 04
A helper that knows every device in your building.
The assistant is not a separate tool; it is in every module. It answers in natural language across BMS, PLC, IoT, network and electrical. It cites the specific drawing and manual page. It guides the technician step by step during commissioning and in case of a fault.
Who it is forTechnicians and dispatchers in operationLess experienced staff during start-upManagers who assign work to suppliers
What you get
A result, not a list of features.
Faster diagnostics
Cause and effect based on the dependencies in the register, not guessing from an alarm.
Fewer beginner mistakes
Step-by-step procedure based on the documentation of the specific building.
What the assistant does
What exactly it does.
- It answers questions about the building with a source citation: drawing, technical report page, manual.
- It guides diagnostics by cause and effect and by the device's status history.
- For a finding from the BMS or Document analysis it proposes a solution and prepares a work request.
- It prepares a brief for the supplier and checks the result on completion (WFM).
- In Document analysis and FluxPlan it handles findings and comments; its recommendations go into the report.
- Every dialogue is stored with the device, so the history of the solution stays in the building.
What it looks like in practice
Four steps, no surprises.
Question or finding
A technician asks, or the BMS reports a deviation.
Context from the register
The assistant has the device, its links, documents and history.
Proposal and procedure
Probable cause, checking steps, link to the diagram and manual.
Action and record
Request to WFM, result back into the device history.
Frequently asked questions
The most frequent questions.
Does the assistant decide on its own?+
No. It proposes and guides; a person decides and approves. Every action is logged.
Where does it draw from?+
From the documentation and data of the specific building in Capitanier, not from the general internet.
Is it in every plan?+
Yes, assistant queries are part of all plans and consume credits.